Comments for SUTUS http://www.sutus.com/blog Small Business IT Wed, 15 Sep 2010 01:02:05 +0000 hourly 1 http://wordpress.org/?v=3.1.1 Comment on Auto Attendants are working overtime (so you don’t have to) by SUTUS http://www.sutus.com/blog/2010/09/auto-attendants-are-working-overtime-so-you-dont-have-to/#comment-113 SUTUS Wed, 15 Sep 2010 01:02:05 +0000 http://www.sutus.com/blog/?p=354#comment-113 [...] Buy « Auto Attendants are working overtime (so you don’t have to) [...] [...] Buy « Auto Attendants are working overtime (so you don’t have to) [...]

]]> Comment on Managing Call Flows by SUTUS http://www.sutus.com/blog/2010/03/managing-call-flows/#comment-78 SUTUS Thu, 09 Sep 2010 01:21:30 +0000 http://www.sutus.com/blog/?p=256#comment-78 [...] callers can bypass the receptionist, thus freeing them up to speak to people who need guidance. My Managing Call Flows blog article has some tips that might be helpful when setting this [...] [...] callers can bypass the receptionist, thus freeing them up to speak to people who need guidance. My Managing Call Flows blog article has some tips that might be helpful when setting this [...]

]]> Comment on Distinctive Ringtones by Managing Call Flows « Sutus http://www.sutus.com/blog/2010/01/distinctive-ringtones/#comment-24 Managing Call Flows « Sutus Wed, 03 Mar 2010 01:27:22 +0000 http://www.sutus.com/blog/?p=239#comment-24 [...] using the “Distinctive Ringtones” and “Send Office Voicemail Notifications to your Cell Phone” entries from a few [...] [...] using the “Distinctive Ringtones” and “Send Office Voicemail Notifications to your Cell Phone” entries from a few [...]

]]> Comment on Send Office Voicemail Notifications to your Cell Phone by Managing Call Flows « Sutus http://www.sutus.com/blog/2009/12/send-office-voicemail-notifications-to-your-cell-phone/#comment-20 Managing Call Flows « Sutus Wed, 03 Mar 2010 01:26:14 +0000 http://www.sutus.com/blog/?p=212#comment-20 [...] using the “Distinctive Ringtones” and “Send Office Voicemail Notifications to your Cell Phone” entries from a few posts ago, we can customize these flows even more, all in a simple [...] [...] using the “Distinctive Ringtones” and “Send Office Voicemail Notifications to your Cell Phone” entries from a few posts ago, we can customize these flows even more, all in a simple [...]

]]> Comment on Distinctive Ringtones by Akio Saito http://www.sutus.com/blog/2010/01/distinctive-ringtones/#comment-22 Akio Saito Tue, 09 Feb 2010 23:49:31 +0000 http://www.sutus.com/blog/?p=239#comment-22 Hi, you said, "I should warn you, though, that this only works with Polycom phones, not the Handy-Tone or softphones." Don't you plan to expand the capability to the handy-tone or soft phone? Or, are you sticking on Polycom phones only for now? This sounds pretty cool. I wonder whether Sutus has any plan to make this feature available for other phone manufacturers, like Japanese. I wish if the company would have. Hi, you said, “I should warn you, though, that this only works with Polycom phones, not the Handy-Tone or softphones.” Don’t you plan to expand the capability to the handy-tone or soft phone? Or, are you sticking on Polycom phones only for now?

This sounds pretty cool. I wonder whether Sutus has any plan to make this feature available for other phone manufacturers, like Japanese. I wish if the company would have.

]]> Comment on Phone System Reliability – PoE and UPS by thodgen http://www.sutus.com/blog/2009/10/phone-system-reliability-poe-and-ups/#comment-19 thodgen Sun, 06 Dec 2009 01:56:24 +0000 http://www.sutus.com/blog/?p=206#comment-19 Having a UPS on your telephone system is a critical component to ensuring a reliable system. Not only does it provide power during a power failure, but it balances the power during power fluxuations. When you see the lights dim at your office, you can almost be assured that the same event is happening on your telephone system. Just like static electricity damages electronics components, these changes in your power line can do the same thing. Power will rob the longevity of your components, while you are unaware of the damaging happening. Forget about the large power spikes, you see those, you know when they happen. But, the small browns and small spikes that happen all day long without us noticing are destroying the reliability of your equipment. I highly recomment that all Sutus installations include a UPS, not a surge suppressor, to ensure you get the years of service for your important investment. Having a UPS on your telephone system is a critical component to ensuring a reliable system. Not only does it provide power during a power failure, but it balances the power during power fluxuations.

When you see the lights dim at your office, you can almost be assured that the same event is happening on your telephone system. Just like static electricity damages electronics components, these changes in your power line can do the same thing.

Power will rob the longevity of your components, while you are unaware of the damaging happening. Forget about the large power spikes, you see those, you know when they happen. But, the small browns and small spikes that happen all day long without us noticing are destroying the reliability of your equipment.

I highly recomment that all Sutus installations include a UPS, not a surge suppressor, to ensure you get the years of service for your important investment.

]]> Comment on Phone System Reliability – PoE and UPS by Mike B http://www.sutus.com/blog/2009/10/phone-system-reliability-poe-and-ups/#comment-18 Mike B Thu, 29 Oct 2009 08:30:25 +0000 http://www.sutus.com/blog/?p=206#comment-18 All SoundPoint IPs will support PoE. You just need an adapter for the 300/301 and the 500/501. The rule is, if you plug the power brick into the back of the phone, it'll support PoE natively. If you have to plug the power brick into the cable itself (if you've used n 30x or 50x, you'll know what I mean), then you'll need an adapter. Mike All SoundPoint IPs will support PoE. You just need an adapter for the 300/301 and the 500/501. The rule is, if you plug the power brick into the back of the phone, it’ll support PoE natively. If you have to plug the power brick into the cable itself (if you’ve used n 30x or 50x, you’ll know what I mean), then you’ll need an adapter.

Mike

]]> Comment on About by sutusgabe http://www.sutus.com/blog/about-2/#comment-6 sutusgabe Mon, 21 Sep 2009 17:51:06 +0000 http://www.sutus.com/blog/?page_id=344#comment-6 The more use cases the better. Feel free to give the support number a call (866) 291 0594, and we can talk about some ideas. -Gabe The more use cases the better.

Feel free to give the support number a call (866) 291 0594, and we can talk about some ideas.

-Gabe

]]> Comment on Courtesy Phone Made Easy by sutusgabe http://www.sutus.com/blog/2009/08/courtesy-phone-made-easy/#comment-17 sutusgabe Mon, 21 Sep 2009 17:44:32 +0000 http://www.sutus.com/blog/?p=121#comment-17 Hi Clinton, I've never used the handytone 486, but fundamentally it should work since it's a SIP device. Business Central knows how to auto-detect and provision the HT 286, so I'm not sure what will happen when you plug the 486 into the LAN. My recommendation would be to: - Log onto the Business Central UI, create a softphone and assign it to your remote worker's workspace. - Take the HT 486 to the remote side and manually configure it with the softphone's credentials. Since it's on the remote network, the BC200 will not try to auto config it. Good luck. Let us know how it works. Hi Clinton,

I’ve never used the handytone 486, but fundamentally it should work since it’s a SIP device. Business Central knows how to auto-detect and provision the HT 286, so I’m not sure what will happen when you plug the 486 into the LAN.

My recommendation would be to:
– Log onto the Business Central UI, create a softphone and assign it to your remote worker’s workspace.
– Take the HT 486 to the remote side and manually configure it with the softphone’s credentials. Since it’s on the remote network, the BC200 will not try to auto config it.

Good luck. Let us know how it works.

]]> Comment on About by Clinton Rice http://www.sutus.com/blog/about-2/#comment-5 Clinton Rice Sat, 19 Sep 2009 16:47:58 +0000 http://www.sutus.com/blog/?page_id=344#comment-5 Would you be interested in additional bloggers on this blog? I have been stretching the BC200 in many ways and would love to share my ideas. Would you be interested in additional bloggers on this blog? I have been stretching the BC200 in many ways and would love to share my ideas.

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