Posted by sutusblog in 3rd party products, Feature Highlights on March 11th, 2009
How many times have you waited at your desk for an important phone call? Or made a mad dash across the office when you heard your desktop phone ringing? Would you like to be able to receive calls to your business number when you’re away from the office, without having to lug around your laptop and softphone?
Well, now you can! If you have an iPhone or iPod Touch, the SipPhone on iPhone ($6.99) from VNetCorp allows you to make and receive office calls from any wireless hotspot, anywhere in the world, without using your regular cellular phone service. Your iPhone becomes an extra office phone that rings when your desk phone does, for free! Think of it as a cordless phone that works while you are in the office and also from any wireless hotspot.
To set up your iPhone as a wireless phone for Business Central
1. First, create a new softphone for your workspace in Business Central Manager
• be sure to write down the SIP user/account (it will look something like ‘10007’)
• also write down the LAN IP address of the your Business Central which can be found under ‘Local Area Network Settings’
**note you will need to be logged in as a Systems Administrator to do steps 1 and 2
2. Download the SipPhone iPhone application through the App Store (search for “SipPhone on iPhone”) and configure it.
1. Open SipPhone, Tap Accounts, then Tap Edit.
2. Tap ‘+’ and you should see the following:
3. Tap Domain and enter the LAN IP address that you wrote down earlier.
4. Tap Username and enter the SIP user/account name that you wrote down earlier (for example, 10007.)
5. Tap Password and enter anything as a password; Business Central does not require a password, but SipPhone requires you to enter one.
6. Tap Save, Tap Done, then Tap the on/off toggle button to turn SipPhone on.
3. Now all you have to do is connect your iPhone to your Business Central network. There are three ways to connect:
1. In the office through the Business Central wireless network. See your iPhone instructions for information about setting up the connection.
2. At home, a coffee shop, a hotel, or elsewhere through a wireless hotspot. Connect your iPhone to the wireless hotspot first, then connect to your Business Central through a VPN connection. See your iPhone instructions for information about setting up PPTP VPN connections.
3. At a remote office through an IPsec VPN router. Simply connect a wireless access point to the VPN router and then connect wirelessly from your iPhone, just like you were in the office.
That’s it! You can now make and receive your Business Central calls through your iPhone or iPod Touch.
NOTE: To use SipPhone on an iPod Touch, you will also need a microphone or a headset with a microphone.
NOTE: If you do not have an iPhone or iPod Touch, you can use a Polycom SpectraLink 8002 wireless phone in the office. To receive calls outside the office, you can also forward your calls to any external phone through your workspace’s incoming call flow.
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Posted by sutusblog in Feature Highlights on February 25th, 2009
The ‘cool feature’ we highlight in this installment comes courtesy of our very own Michael Flanagan, our support manager here at Sutus, and is one of those features that is not ‘obvious’ to everyone. In fact, unless you were specifically asking for it, you probably didn’t even know support for Overhead Paging was built in to Business Central!
Commonly found in retail environments as well as those with an outdoor area, overhead paging offers the ability to make a public announcement over a speaker by using the phone on your desk. Think of situations like grocery stores or markets that need to call out for an additional teller to be added from somewhere in the back, or a car dealership or a lumberyard where they need to let someone outside know that there is a call waiting for them inside; they all need overhead paging systems.
Business Central has a couple of ways to deliver overhead paging, both of them a snap to setup. If you need a quick and easy paging system, simply find a pair of regular old amplified speakers that you would normally use with your computer and plug them in to the audio out port on your Business Central 200.
Once they’re plugged in, dial ‘**’ from any Polycom phone and enjoy the sweet sound of your first paging message!
For a more robust and flexible paging system, plug just about any analog overhead paging system into the audio out port and the same dialing ‘**’ from any phone will trigger the overhead paging – does it get any easier?
You will need a 3.5mm stereo or mono audio cable to make this work and each paging system is different and will require its own specific configuration, but getting it to work with the ‘audio-out’ port on the BC200 will not be a challenge.
Let us know if you are using overhead paging and how it is working for you!
Sutus, Polycom and Megapath are hosting a partner-only seminar for those resellers interested in learning about each individual solution and how they seamlessly work together: Sutus Business Central for small business, Polycom handsets with HD and Megapath Duet SIP services.
Visit the Seminar invitation or register for the Sutus, Polycom, Megapath seminar now space is limited.
We shot a quick video of Business Central that focuses on how easy it is for a small business or their service provider to setup and configure the basic features.
It starts with unpacking the boxes, plugging in the cables, and running through parts of the setup wizard. We also highlight our Polycom phone setup interface (which is in the new software – version 1.6.3 – that is due to be released in a couple weeks!) that we think is a first of its kind, how to change call flow and redirect incoming calls to external numbers.
[wpvideo xwmeIovr]
This is the first of many videos so keep an eye out for more!
Jon Paul Janze
Director, Product Management and Marketing
Posted by sutusblog in 3rd party products on December 29th, 2008
For those of you looking for an easy to use webmail option to go along with your Sutus Business Central, try out ‘Mail2Web‘ from SoftCom Technology Consulting, Inc.
Super simple to use, Mail2Web fits nicely with our vision for uncomplicating technology. Just go to the website ‘http://mail2web.com‘, enter in your Business Central username and password and Voila! you have webmail access to your Sutus email! (a nice bonus is that it also works with any other IMAP mail service you have).
Their ‘free’ product is full featured, but supported by advertising.
(As always, this is a 3rd party service, we don’t have any relationship with it, and you use any such service at your own risk – make sure you read and agree to their terms of service)
